Shipping policy

Shipping-
and payment-
conditions

Accepted Payment Methods:

You can pay in our shop using the following payment methods

Shipping Condition:

We ship to all countries in the European Union🇪🇺.

Shipping Costs:

(incl. statutory VAT)

Germany :

Zenrush climate-neutral premium shipping / Next-Day Deliverywith DHL gogreen, GLS Klimaprotect, UPS or UPS Saver:free shipping

European Union:

Standard Shipping with DHL gogreen or GLS KlimaProtect (100% climate neutral): free shipping

Delivery times:

Germany:

Express Premium Shipping 1-2 Days

European Union:

🇧🇪Belgium: 2-4 days
🇧🇬Bulgaria: 4-5 days
🇩🇰Denmark: 2-4 days
🇪🇪Estonia: 3-4 days
🇫🇮 Finland: 4 days
🇫🇷France: 2-4 days
🇬🇷Greece: 6-8 days
🇮🇪 Ireland: 3 days
🇮🇹 Italy: 2-4 days
🇭🇷Croatia: 3-4 days
🇱🇻Latvia: 3-4 days
🇱🇹Lithuania: 3-4 days
🇱🇺Luxembourg: 2-4 days
🇲🇹Malta: 4-6 days
🇳🇱 Netherlands: 2-4 days
🇦🇹 Austria: 2-4 days
🇵🇱Poland: 2-3 days
🇵🇹Portugal: 4-5 days
🇷🇴Romania: 3-4 days
🇸🇪Sweden: 2-4 days
🇸🇰Slovakia: 2-3 days
🇸🇮Slovenia: 3 days
🇪🇸Spain: 4-5 days
🇨🇿Czech Republic: 2-4 days
🇭🇺Hungary: 2-4 days
🇨🇾 Cyprus: 3-11 days

Please note that these are the standard delivery times of our shipping partners and that no deliveries are made on Sundays and public holidays.

Our shipping partners:

Return-
possibility:

We are convinced that you will like the quality of our lovingly crafted products. That is why we offer you a [satisfaction guarantee] if you are not satisfied. 100-dayfreeReturn option from receipt of goods.

For this, feel free to contact us via our Contact form or info@calmelephant.com.

Feel free to also take a look at our Warranty Terms an.

More information about the return process can be foundhere.